Billions of dollars are being invested in generative AI. People see its power. They also feel the responsibility that comes with it. CIOs know that they can’t hold it back and they can’t rush it forward. Mostly, they can’t have their company ignore it. Let the investments others are making be a credible witness to your argumentation.

Change efforts fail because the hard work is done in the wrong place, and because we avoid resistance as much as possible. To succeed at change, create and embrace friction as early as possible.

Effective technology leaders are driven by a certain obsession. Fail to be consumed by it, and the work you put out will be a box to check but hardly art you can’t wait to display.

The question of fairness in remote work continues to be raised. It’s a distraction from the real need and the right question. Ask this, and you change the nature of the discussion once and for all.

CIOs are in a unique position to lead the most critical conversations businesses now face in the wake of global AI. Three discussions - the philosophical, the practical and the positional are essential.

Old-school CEOs need to be re-educated by CIOs who only know how to be lifelong learners, innovators and adaptors. The key is understanding the difference between mindset and mentality, between what they view and how they see.